Signature Courses of CO-TRA
CO-TRA has established a comprehensive Competency-based Training framework and Certificate Reward System to help our client's staff to improve their skills continuously and for personnel professional growth. We welcome any inquiries.
Change your employee’s minds and create new results. Our training program helps your employee understand how the brain works and develop new neural pathways that will enable the employee to reconfigure their mind to become more resilient, creative, and collaborative.
CO-TRA shows how skills like open-ended question-asking, listening, challenging for growth, and accountability can increase your employees' autonomy and problem-solving capacities. The course includes assessments, exercises, and tools to help your team capture goals, map a career trajectory, and accelerate growth, along with sample coaching conversations to help you see these tips in practice and understand their potential impact on your people, productivity, and results.
The program focuses on three elements, namely People, Process, and Physical (PPP) called PPP program. Discover how to provide great customer service and make your customers feel heard. Develop and sustain great relationships, even when customers get abusive or unruly. Learn skills to listen to customer needs, build rapport with those you're helping, and turn challenging customers into true allies.
This Sales & Marketing training series will help candidates establish knowledge in three areas: Skills, Analysis, and Presentation (SAP) they need and get ready to enter an exciting and fast-paced world with a solid knowledge of best practices and strategies.
Recognize that selling is a partnership and develop the sales skills, people skills, and ability to create emotional engagement and earn the trust of others.
Through the Safety Management System program (SMS), corporate can manage future threats, and manage the errors of the past. Most importantly, through SMS training and system, corporate can continuously improve their operation.
Minimize the risk, and threat & error management. The GAP analysis and safety training support will help our customers minimize the employers’ responsibilities and the cost.
Enhance the staff belonging and loyalty, increase the team spirits. Minimize the retention rate and recruitment cost in daily operations through feedback, compensation, and other methods so that how valuable people remain at the company.
Your employee will learn how to identify the developmental needs of others and how to provide timely guidance and feedback through mixology in drink and food activities.
Find out how CO-TRA can help you pay less for more. Learn how our simple, flexible, cost-effective coaching & training solutions will help deliver an excellence experience for your company.